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MY'STORY

The MOVE Fire

This is a personal recollection on the Move fire on May 13, 1985 Philadelphia police fired thousands of rounds at the MOVE house, city officials approved dropping an explosive device on the roof, the resulting fire was allowed to burn, 11 people—including five children—died, and 61 homes were destroyed. Philadelphia City Council later called it a “brutal attack carried out by the City of Philadelphia on its own citizens” and acknowledged that no individual faced criminal consequences for the bombing. One timeline correction worth preserving for the BHP record: the major previous MOVE-police confrontation was August 8, 1978, about seven years before the bombing, not a year or two earlier. Officer James Ramp was killed, other police and firefighters were wounded, nine MOVE members were later convicted, and television cameras recorded police beating Delbert Africa during his arrest. The 1985 MOVE Commission later specifically criticized city planners for failing to adequately use lessons from that 1978 confrontation. And that actually strengthens the point you’re making: 1985 did not happen without precedent or institutional memory. There had already been a deadly confrontation with MOVE, years of conflict, negotiations and police involvement before Osage Avenue.

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BLACK FACTS
The Truths They Never Taught You...

Katherine Johnson — Mathematics to the Moon

Katherine Johnson’s mathematical calculations helped guide some of America’s most important early space missions while she confronted the racial and gender barriers faced by Black women in twentieth-century America.

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Wikipedia

Zocdoc

Zocdoc, Inc.
TypePrivate
IndustryTelemedicine
Founded2007; 19 years ago (2007)
Founders
Headquarters
New York City
,
United States
Area served
United States
Key peopleOliver Kharraz (CEO)
ServicesTelehealth, Medical appointment booking platform
Websitewww.zocdoc.com

Zocdoc, Inc. is a New York City-based company offering an online service that allows people to find and book in-person or telemedicine appointments for medical or dental care. The platform also functions as a physician and dentist rating and comparison database. The service is free for patients, and doctors pay to advertise their appointment slots.[1] Established in 2007, the private company had a $1.8 billion valuation by August 2015, the third-highest for a startup in New York at the time.[2]

History

[edit]

Early history

[edit]

Zocdoc was founded in New York City in 2007 by Oliver Kharraz, Nick Ganju, and Cyrus Massoumi, who served as the company's first CEO.[3][4] Cofounders Kharraz and Massoumi met while working as consultants at McKinsey. Massoumi had experienced a burst eardrum while traveling and struggled to find available appointments of local doctors and that is where the idea for their business started.[5][6] The service was launched during the TechCrunch40 conference (now called TechCrunch Disrupt) in September 2007.[1][7] It began as a service for dentists in Manhattan, and expanded nationwide to include doctors in over 100 specialties.[1][8]

In early 2008, the company received an initial round of $3 million in funding from Khosla Ventures. Amazon.com founder Jeff Bezos and Salesforce CEO Marc Benioff also invested in Zocdoc in 2008, helping the company expand the service into other cities and healthcare providers.[9][10]

From 2011 to 2013 the company grew to be in over 30 cities, and by 2014, Zocdoc covered 40 percent of markets in 2,000 cities, and had five million users booking appointments every month.[5][11]

Zocdoc was recognized as a Best Place to Work in both New York[12][13] and Arizona[14][15] for four consecutive years from 2010 to 2014.

2015 to present

[edit]

Additional rounds of funding in Zocdoc from Goldman Sachs, SV Angel founder Ron Conway, and the Founders Fund among others, resulted in a $1.8 billion valuation by August 2015.[1]

In November 2015, Massoumi was replaced by cofounder Oliver Kharraz as CEO, who was the COO since the company's launch.[16]

By 2017, the company reported more than six million patients use Zocdoc every month, booking appointments throughout the United States.[17]

In January 2019, the company announced it changed the pricing model from subscription to referral fee in some markets. Some doctors expressed concern that a per customer fee would be harder to recoup unless patients return for additional visits.[18] Zocdoc said the change resulted in a 50 percent increase in the number of providers on its platform in states that have transitioned to the new payment model, and the company reported its revenue had increased after growing 35 percent year-over-year in 2019.[19] During the COVID-19 pandemic, Zocdoc expanded into telehealth so that doctors on its platform could connect with patients over video.[20]

In a lawsuit filed against Nick Ganju, Oliver Kharraz and Netta Samroengraja in 2020, Massoumi alleged that they perpetrated "an elaborate series of lies and deceptions" to steal control of the company from him.[21][16] In 2021, the case was dismissed,[22] but the dismissal was reversed on appeal in 2022, before being dismissed with prejudice in July 2024.[23]

Service

[edit]

Zocdoc provides a scheduling system on a paid subscription basis for medical personnel. The scheduling system can be accessed by subscribers both as an online service and via the deployed office calendar software, or integrated with their websites.[24] Users can go to Zocdoc to search using a symptom, specialty, visit reason, or doctor's name, along with their location and insurance information to view available appointment slots. They can then narrow the search by reviewing office locations, photographs, personnel information, educational background, and user-submitted reviews.[25][26] In late 2012, the company added a check-in feature, allowing patients to fill out medical forms online ahead of time.[27][28]

For each doctor listed, the users are able to see the free slots in the schedule and make appointments for specific times, for either in-person or telemedicine appointments.[7] In May 2020, Zocdoc launched its telehealth service.[29]In 2024, Zocdoc launched advanced partner program for EHRs and PM vendors.[30] In May 2025, Zocdoc released a voice-based artificial intelligence assistant that answers appointment-scheduling phone calls.[31]

COVID-19

[edit]

In 2020, Zocdoc built a pilot program for scheduling COVID vaccination appointments with Mount Sinai Hospital in New York. The Zocdoc Vaccine Scheduler is free and is integrated into an organization's website to screen patients and book appointments. Since its launch, the Zocdoc-run Mount Sinai scheduler had booked over 100,000 appointments, booking 100 appointments per minute at its peak in the early days of the vaccine rollout.[32] Zocdoc also partnered with the city of Chicago to help the city's residents find and book vaccine appointments in a central spot.[33] There is also a vaccination scheduling service on the company's site for additional cities and states such as Alabama, Illinois, Kansas, and Massachusetts, where people can see if they are eligible for vaccination, find out where they can get vaccinated, book an appointment and book their second shot at the same time.[20][34]

References

[edit]
  1. ^ a b c d Winkler, Rolfe (August 20, 2015). "ZocDoc Valued at $1.8 Billion in New Funding Round". The Wall Street Journal. Retrieved November 16, 2020.{{cite news}}: CS1 maint: deprecated archival service (link)
  2. ^ Kosoff, Maya. "ZocDoc, a doctor-booking app, is now the third-most valuable startup in NYC". Business Insider. Archived from the original on February 2, 2021. Retrieved December 8, 2020.
  3. ^ Groth, Aimee. "It Took 'A Thousand 0.1% Improvements' For ZocDoc To Work". Business Insider. Retrieved July 1, 2021.
  4. ^ "(Founder Stories) ZocDoc's Massoumi: A Bad Flight & Terrible Customer Service Created ZocDoc". TechCrunch. Archived from the original on December 10, 2023. Retrieved July 1, 2021.
  5. ^ a b "Zocdoc: Oliver Kharraz". NPR. August 17, 2020. Archived from the original on October 14, 2020. Retrieved November 17, 2020.
  6. ^ Galewitzy, Phil (January 3, 2011), "Medical practices increasingly allow online appointments", USA Today, archived from the original on July 12, 2012, retrieved July 30, 2012
  7. ^ a b "ZocDoc: I Hope You Are Not Too Good to Be True", TechCrunch, December 7, 2010, archived from the original on November 26, 2012, retrieved December 4, 2012
  8. ^ Cherlynn Low (May 13, 2020). "Zocdoc becomes a telehealth facilitator with new video service". Engadget.
  9. ^ Krangel, Eric. "Jeff Bezos, Marc Benioff Invest In Doctor Reservation Service ZocDoc (AMZN, CRM)". Business Insider. Archived from the original on August 13, 2021. Retrieved December 8, 2020.
  10. ^ Kristen Nicole (October 1, 2008). "Zocdoc becomes Bezos' latest investment". VentureBeat. Archived from the original on June 24, 2021. Retrieved June 21, 2021.
  11. ^ Clifford, Catherine (February 4, 2014). "Entrepreneurs at ZocDoc Say They Can Solve a Major Obamacare Concern". Entrepreneur. Archived from the original on November 16, 2020. Retrieved November 16, 2020.
  12. ^ "Best Places to Work 2010". Crain's New York Business. December 5, 2010. Archived from the original on March 8, 2021. Retrieved December 8, 2020.
  13. ^ "2014 Best Places to Work in NYC". Crain's New York Business. December 5, 2014. Archived from the original on October 21, 2020. Retrieved December 8, 2020.
  14. ^ "2015 Top Companies to Work for in Arizona Winners". BestCompaniesAZ. Archived from the original on July 9, 2021. Retrieved December 8, 2020.
  15. ^ Loebe, Ryan (July 1, 2014). "CareerBuilder 2014 List – Top Places to Work in AZ". AZ Tech Beat. Archived from the original on December 5, 2020. Retrieved December 8, 2020.
  16. ^ a b "Zocdoc leadership move to dismiss co-founder's lawsuit, defend company's financial health". Fierce Healthcare. October 15, 2020. Archived from the original on November 1, 2020. Retrieved November 17, 2020.
  17. ^ Susie Gharib (July 29, 2020). "The Business Plan That Keeps Zocdoc Successful". Fortune. Archived from the original on June 24, 2021. Retrieved June 21, 2021.
  18. ^ Farr, Christina (January 29, 2019). "Doctor booking app Zocdoc will start charging a new patient fee despite objections from some providers". CNBC. Archived from the original on November 7, 2020. Retrieved November 19, 2019.
  19. ^ Elise Reuter (February 11, 2021). "After pivot from scheduling tool to telehealth platform, Zocdoc raises $150M". MedCity News.
  20. ^ a b Reader, Ruth (January 15, 2021). "Scheduling COVID-19 vaccinations is a mess. Zocdoc has a solution". Fast Company. Archived from the original on May 11, 2021. Retrieved May 10, 2021.
  21. ^ "Zocdoc co-founder sues executives for staging 'fraudulent coup' to oust him 5 years ago". FierceHealthcare. Archived from the original on January 6, 2021. Retrieved December 29, 2020.
  22. ^ Kim Cohen, Jessica (January 5, 2021). "Judge dismisses Zocdoc co-founder's lawsuit". Modern Healthcare.
  23. ^ Smith, Thomas J. K. "Decisions". Law Reporting Bureau. Retrieved September 18, 2026.
  24. ^ "Zocdoc Takes Pain out of Making Appointments", PC World, April 8, 2009, archived from the original on April 10, 2009, retrieved December 4, 2012
  25. ^ Montalbano, Elizabeth (January 22, 2010), "Click here to see the doctor", CNN, archived from the original on October 10, 2012, retrieved July 30, 2012
  26. ^ Urvaksh, Karkaria (July 1, 2011), "Zocdoc developing prescription for doctor's office", Atlanta Business Chronicle, archived from the original on January 11, 2015, retrieved July 30, 2012
  27. ^ Mangalindan, JP (March 5, 2014). "ZocDoc CEO: We'll be nationwide by end of year". Fortune. Retrieved November 16, 2020.{{cite news}}: CS1 maint: deprecated archival service (link)
  28. ^ Sohail, Syed Hamza (March 5, 2024). "Zocdoc Launches Integration Partner Program". hitconsultant.net. Archived from the original on March 24, 2024. Retrieved March 24, 2024.
  29. ^ Jonathan Shieber (March 13, 2020). "Twilio tapped for Zocdoc's expansion into telehealth video consultants". TechCrunch. Archived from the original on June 24, 2021. Retrieved June 21, 2021.
  30. ^ "Zocdoc launches advanced partner program". healthcareitnews. March 5, 2024. Archived from the original on March 24, 2024. Retrieved March 24, 2024.
  31. ^ Gliadkovskaya, Anastassia (May 1, 2025). "Zocdoc launches voice AI agent Zo to streamline bookings by phone". Fierce Healthcare.
  32. ^ Wetsman, Nicole (January 15, 2015). "Zocdoc offers COVID-19 vaccine scheduler to health care organizations". The Verge. Archived from the original on May 11, 2021. Retrieved May 10, 2021.
  33. ^ Green, Miranda (February 10, 2021). "As COVID vaccine scheduling websites fall short, tech companies and public health officials are scrambling". Fortune. Archived from the original on May 10, 2021. Retrieved May 10, 2021.
  34. ^ Kara Brown (February 11, 2021). "9 Websites To Help You Find a COVID-19 Vaccine Appointment". Well + Good. Archived from the original on June 24, 2021. Retrieved June 21, 2021.

Source: Wikipedia. Article content is retrieved live through the MediaWiki API.

Wikipedia

Zocdoc

Zocdoc, Inc. is a New York City-based company offering an online service that allows people to find and book in-person or telemedicine appointments for medical or dental care. The platform also functions as a physician and dentist rating and comparison database. The service is free for patients, and doctors pay to advertise their appointment slots. Established in 2007, the private company had a $1.8 billion valuation by August 2015, the third-highest for a startup in New York at the time.

MORE →
Wikipedia

Betsy Atkins

Betsy Atkins is an American businesswoman. She was the chairman and chief executive officer (CEO) of the software provider Clear Standards, Inc. (acquired by SAP in 2010). She is president and CEO of Baja Corp, a venture capital investment firm she founded in 1993. Atkins is on the board of directors of Wynn Resorts and Volvo Car Corporation. She was chairman of the SAP AG advisory board and a member of the ZocDoc advisory board. She was a member of the NASDAQ LLC Exchange board of directors, and is a member of Florida International University's Health Care Network board of directors. She is a member of the Council on Foreign Relations. Atkins has appeared on CNBC, Bloomberg, and Yahoo Finance as a corporate governance commentator.

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Wikipedia

Cyrus Massoumi

Cyrus Massoumi (born 1976 or 1977) is an American entrepreneur who is the founder of telehealth service Dr. B and the founder of the investment fund humbition. He is also the founder of Zocdoc and was the company's CEO for eight years.

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Wikipedia

Meddy

Meddy is a GCC-based doctor appointment booking service. Similar to ZocDoc and Practo, Meddy allow users to search for medical care facilities in their region and book appointments. The service was initially launched in Qatar and currently operates in Qatar and UAE. Meddy was founded by Haris Aghadi & Abdulla Alkhenji in 2015 and is a Silicon Valley 500 Global (previously 500 Startups) portfolio company.

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TOPIC OF THE DAY

Greenwood / Black Wall Street

Before the 1921 destruction of Tulsa’s Greenwood District, Black residents had created a remarkable center of business and community life. The district included stores, professional offices, entertainment venues and homes owned by Black citizens. Understanding Greenwood means learning what was built—not only what was burned.

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TRIVIA QUESTION OF THE DAY

Which Supreme Court case ruled state-sponsored public-school segregation unconstitutional?

Brown v. Board of Education in 1954.